Mystic Owl Charm Multi-Layer Bracelet

Free Shipping Policy

At Glam Elegance , we are pleased to offer free shipping on all orders, regardless of the order size or destination. Our goal is to make your shopping experience as enjoyable and straightforward as possible.

Shipping Methods

All orders are shipped via our free shipping method, which typically takes 5-12 business days for delivery within worldwide

Order Processing Time

Orders are processed within 1-3 business days after the order is placed. Please note that processing times may vary during peak periods or holidays.

Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the link provided in the email.

Shipping Destinations

We offer free shipping to customers worldwide. No matter where you are located, your order will be shipped to you free of charge.

Exclusions

There are no exclusions. Every product in our store qualifies for free shipping, regardless of size, weight, or destination.

Changes to This Policy

Glam Elegance reserves the right to update or modify this Free Shipping Policy at any time without prior notice. Please check this page periodically for updates.

Contact Us

If you have any questions about our Free Shipping Policy, please contact us at Support@glamelegancejewelry.com.

Tax Exemption

As part of our commitment to providing you with the best shopping experience, all orders are exempt from any taxes. You will not be charged any sales tax, VAT, or import duties on your order. The price you see at checkout is the final price you pay.

Refund and Return Policy

At Glam Elegance, we are committed to ensuring that you are completely satisfied with your purchase. If you are not satisfied with your order, we offer the following return and exchange options.

Returns

We accept returns on most items within 7 days of the receiving date. To be eligible for a return, the item must meet the following criteria:

The product must be unused and in its original condition.

Proof of purchase (order number, receipt, or email confirmation) must be provided.

How to initiate a return:

Contact us at support@glamelegancejewelry.com with your order number and reason for the return.

We will provide you with instructions on how to return the item.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

Please note: Refunds will only be issued for items that meet our return criteria and have been returned within the specified timeframe.

Return Shipping

Return Shipping Costs: You will be responsible for paying your own return shipping costs unless the item is defective, damaged, or incorrect.

Shipping Fees: Original shipping fees are non-refundable. If you received free shipping, the shipping cost will be deducted from your refund.

Return Address: Please send your returns to the following address:

Late or Missing Refunds

If you haven’t received your refund yet:

Check with your bank or credit card provider, as it may take additional processing time before the refund appears in your account.

If you’ve done all of this and still have not received your refund, please contact us at support@glamelegancejewelry.com.

Customer Photo or Video Submission for Defective Products

If you are requesting a return, exchange, or refund due to a defective item, we require that you submit clear evidence of the defect.

Photos: Please ensure the photo clearly shows the defect or damage.

Videos: If the defect is not visible in a photo, please upload a short video demonstrating the issue.

This helps us verify the condition of the product and process your claim efficiently.

Please send the required photos or videos to support@glamelegancejewelry.com. If we do not receive clear evidence of the defect, we may not be able to proceed with the return.

How to Contact Us

If you have any questions or need further assistance with your return or refund, please feel free to contact us:

Email: support@glamelegancejewelry.com

Thank You for Shopping with Us!

We want you to be fully satisfied with your purchase. If you have any questions about our return or refund policies, don’t hesitate to reach out.